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Tourism & Hospitality

The tourism and hospitality sectors are often inseparable and are part of a market that is constantly subject to challenges related to resilience, competitiveness, adequacy, and innovation.

There are numerous areas of risk associated with these sectors:

  • Cybersecurity: Cyberattacks pose a threat to confidential customer data and more.
  • Reputation: The severity of reputation risks is often multiplied by the spread of social media reviews, and so on.
  • Environment: This includes risks related to transportation, itineraries, weather conditions, and more.
  • Security
  • Compliance: In a regulatory environment that is constantly evolving.

And these are just a few examples.

In recent years of global disruptions, the tourism and hospitality sectors, in all their forms, have suffered greatly from partial or total limitations that have inevitably impacted the operations of businesses in these areas, often revealing weaknesses related to the management of real and potential risks.

In light of the many lessons learned from the pandemic and environmental events, our industry experts are available to study the most effective solutions and suitable risk management plans. This enables all hospitality businesses to safeguard their operations appropriately, both in the present and, most importantly, for the future.

Specialized consulting is undoubtedly an element that allows for more confident strategic decision-making and often leads to improved financial outcomes.

For over 70 years, we at GBSAPRI have been alongside our clients with specific consulting services and customized risk management programs that involve careful assessments regarding risk prevention and mitigation before they are transferred to the insurance market. A dedicated team of specialists closely and professionally guides clients through all phases, assisting them in the process of selection and protection. GBSAPRI’s consulting covers all stages of this process:
  1. Risk analysis
  2. Coverage verification
  3. Development of customized insurance programs – among these, we have activated numerous agreements that may also pertain to your sector.
  4. Technical and managerial support
  5. Claims management and loss adjusting
  6. Technical training
  7. Corporate welfare and benefits programs
  8. Communication support services
  9. Specific services for public administration and government entities
Our organization places great emphasis on quality. To maintain trust (both internally and externally), efficiency, effectiveness, and adherence to ethical principles such as fairness, confidentiality, transparency, environmental protection, and safety, GBSAPRI has a dedicated structure for quality control of the services offered. This includes a focus on the procedures used in managing insurance programs and related claims, as well as the evaluation of the efficiency and stability of the insurance markets used. In compliance with current regulations, GBSAPRI is certified:
  1. UNI EN ISO 9001:2015 Quality Management System.
  2. ISO 14001:2015 Environmental Management System.
  3. OHSAS 18001:2007 Health and Safety at Work.
  4. Organizational Model pursuant to Legislative Decree 231/2001, and it also operates in accordance with Legislative Decree 196/2003, the “Privacy Law.”
  5. Legality rating issued by the A.G.C.M. (Competition and Market Authority) with a ★★★ 3-star rating.

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